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Getting Started

Warehouse Storage Shelves

1

Service Agreement

We ask you to review our Service Agreement which outlines the scope of our services and responsibilities.

2

Stock

You supply details of the products we will be fulfilling, including name, price, SKU, description, size and weight.

3

Integration

After receiving stock we connect to your website or channel with no downtime and immediately start fulfilling your orders.

Delivery Workers Unloading

Stock

When you supply details of your products we create them on helm, then, once we've connected to your website or channel they automatically sync. Next we ask you to send your stock to us. We recommend using a reputable courier e.g. Royal Mail, FedEx, DHL, UPS or DPD. Upon receipt stock levels are updated and products made available for shipping same day if received before 1pm. We do not charge for receiving stock and you are free to replenish  as frequently as you wish.

CONNECTING TO YOUR WEBSITE OR CHANNEL

We connect to your website or channel using our shipping software, helm. It's an extremely reliable platform that integrates instantly with over 650 sales channels, marketplaces and couriers. Integration takes only minutes with no downtime for your website or channel. Once connected helm immediately starts pulling orders ready for shipping by us the same day.

No Contract

We do not tie clients into onerous contracts. We simply ask that you read and agree to our terms & conditions which set out he scope of our service and responsibilities. 
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